Retail General Manager - $21.01/hour + monthly bonus - Cape May, New Jersey (NJ)

Job Summary:?

The General Manager ? Small Store Format has total store (four-wall) accountability and is responsible for the day-to-day and long-term operations and financial success of a retail flooring business with an emphasis on delivering consistently positive results.? The GM - SSF is responsible for leading, planning, and directing a team of store associates and is accountable for all functional areas of the store, including driving sales, overall store financial performance, and execution of company initiatives, staffing, inventory control, and compliance with company standards. The General Manager ? Small Store Format is accountable for setting the standards and expectations for all aspects of the store, but will often delegate tasks or operational activities to others and will supervise, inspect, train, and/or coach associates in order to accomplish all store sales and operational goals and customer service standards.? General Managers ? Small Store Format partner with Regional Managers to drive results and positive outcomes on a daily, monthly and annual basis.?


Job Title:????????????????????????????????????????????? General Manager ? Small Store Format

Department: ??????????????????????????????????????? Store Operations?????????? ???????????

Reports To:????????????????????????????????????????? Regional Manager???????? ???????????

Job Status:?????????????????????????????????????????? Non-Exempt???? ???????????

Budget Managed ($):??????????????????????????? Up to $15 million



Position Qualifications:


  • High School graduate, GED or equivalent required; Bachelor?s Degree preferred

Related Experience, Qualifications and/or Certifications:

  • Five to eight years of related sales/retail/customer service experience; minimum of three years of direct managerial experience (developing, leading teams and/or managing associates)

  • Experience recruiting, assessing, selecting and developing associates, preferably in a retail environment

  • Must possess a valid driver?s license and acceptable driving record (Required)

Computer Skills / Special Equipment Knowledge:

  • Basic Microsoft Office skills (Excel, Word, PowerPoint and Outlook)

  • SAP experience a plus

  • Outstanding telephone skills

  • Experience with payroll scheduling system desired

  • Point of Sale (POS) experience preferred

  • Ability to drive/operate a forklift required (forklift certification required prior to operating equipment)

General Work Schedule:??????????

  • In general, a General Manager - Small Store Format?s work week consists of 5 days which will include Monday, Tuesday, and Saturday, occasional Sundays when required, ?plus two other days within the same work week.? This store will be closed on Sundays.? General Manager - Small Store Formats routinely work up to forty five (45), and sometimes more, hours per week based on business, staffing and customer needs.?

  • General Managers - Small Store Format are expected to be regularly involved in store opening and closing as well as working some Sundays, evenings and holidays as required by staffing and business needs.? Some travel may be required.

  • Periodically, General Managers - Small Store Format may find it necessary to arrange their schedule to fill store staffing gaps due to associate absences, scheduled Paid Time-Off, special/promotional events or other business demands.

Work Environment:

General Managers ? Small Store Format generally work in a retail sales and warehouse environment that involves the use of office equipment, such as computers and telephones, machinery/mechanical equipment, ladders and heavy equipment (forklift). Some exposure to moderate noise, outdoor elements (heat and cold) and airborne particles.?

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and does not change the ?at-will? relationship.? Lumber Liquidators reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.? Contact the Human Resources department (HR) with any questions.


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